Privacy Policy

When you request shopping privileges through this guide, we collect the details you enter — your name, WhatsApp number, email address, city of residence, travel destinations, travel dates and shopping interests — together with the campaign and referral information of the page you arrived from.

We use these details only to check which shopping privileges may be available for your trip, to contact you about your request, and to assist with related travel arrangements you ask us about. We do not sell your details.

Where a privilege must be requested from an outlet, retailer or partner, we share only the information that request requires, such as your name and travel dates.

You can ask us to update or delete your details at any time by replying to our WhatsApp message or writing to us.

Shopping privileges, discounts, participating brands, tax-refund arrangements and premium services vary by destination, date, retailer and traveller eligibility and are subject to availability and approval. Gainwell Travel will confirm applicable benefits individually before travel.